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Week in the life of an Apprenticeship Co-ordinator

Monday, 12 March 2018 10:15

Work photo cropped

I'm Luke Jones and I'm a Learning and Apprenticeship Coordinator for the National Skills Academy for Health, part of the Workforce Development Trust. I'm a qualified Dental Nurse and have a Level 3 qualification in Education and Training and currently manage our Health Education England across Kent Surrey and Sussex apprenticeship contract. I also take the lead on the HEE Skills Clubs across the Kent Surrey and Sussex area. I live in Manchester and have done for the last 10 years plus, I really enjoy providing pastoral support to the apprentices that I currently line manage and am looking forward to attending the Sussex based Skills Clubs that start in February 2018. I have a three year old retired rescue Greyhound called Lucy and spend my downtime walking her across various places across the North West and my hometown of Shrewsbury, I also enjoy spending time with my friends and family.


I am travelling to the Queen Victoria Hospital in East Grinstead to interview applicants for a Learning and Development Apprentice, this will be the first interviews I’ve attended for 2018 and am really looking forward to meeting the Learning and Development team as well as the potential applicants.


I am visiting our London office for a training session on becoming a member of the Workforce Development Trust staff consultative forum. I also have a meeting arranged with my learning services team members to discuss our upcoming team meeting, our current Skills Club project and finalise our new host placement information pack.


Today I am working from my home office and have several apprentice telephone reviews booked throughout the day. These calls are an essential and vital part of my line manger role with all my apprentices across the Kent, Surrey and Sussex area. The reviews are a collaboration meeting between myself, the apprentice, the placement supervisor and their assessor from the training provider. The reviews are every 6 to 8 weeks and we discuss a range of topics including current targets, projects or objectives within the placement area, we discuss safeguarding, health and safety and equality and diversity, and overall completion rate towards their qualification.


I will be conducting more apprentice reviews throughout today. I have a first apprentice review booked with Kingston University, their Clinical Simulation Technician Apprentice started last week and we need to confirm she has settled into the department, has been given access to mandatory training and deal with any questions the apprentice or her placement supervisor may have, most questions are regarding annual leave, contracts and pay slips.

I also have a call booked with East Kent Hospitals University NHS Foundation Trust regarding the recruitment of their Procurement Apprentice, we will be finalising the details of the job advert and arranging the interview date.


Today I have a conference call with Brighton and Sussex University Hospital trust regarding the Sussex Skills Clubs. This call is to finalise the six weekly sessions and confirm attendance of professionals coming to deliver their interactive sessions, we will also be confirming the number of students from local schools attending and book transport for the students and teachers.