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Who we are

Support staff make up nearly a third of our nation’s healthcare workforce. The National Skills Academy for Health works with employers to ensure this vital sector of the workforce gets the training they need to do the job they love, creating and maintaining the high quality health service we all want.

The support workforce makes a very important contribution to the delivery of healthcare in the UK. They make up 40% of the total workforce and it’s widely acknowledged that they deliver the majority of the day-to-day, face–to-face caring and interaction with patients.

Our vision, and that of the employers we work with, is to create a qualified and transferable workforce, with every individual recognised and valued for the skills they have, and encouraged and enabled to develop the skills they want and need.

We work on a not-for-profit basis, to meet five objectives:

  • Improving the quality of training provision available to healthcare support workers
  • Ensuring managers know how and where they can access great training for their staff
  • Helping our employer partners make the best use of their support workforce now and in the future
  • Offering practical support to help our employer partners make the best use of the workforce skills
  • Building capability, to free up professionally qualified clinical staff.

Related pages

Products and Services: Learning and development programmes, Apprenticeship Training Agency, Expert help and advice, Webinarse-LearningQuality Mark, Excellence Centres

Partnership Programmes: Employer Partners, Delivery Partners

Key Information: Statement of provision