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Information governance e-learning course

Information governance is essential training for all staff. This course enables learners to gain understanding of how to use principles and standards in their every day work.


This session aims to provide healthcare staff with an introduction to information governance including the principles of confidentiality, data protection, subject access requests and freedom of information requests.

Course content

  • Session 1: Introduction to Information Governance
  • Session 2: Assessment

How will learners benefit?

After successfully completing the course, you will be able to:

  • Differentiate between confidentiality, data protection, Freedom of Information and Subject Access Requests
  • Identify and discuss examples of good and poor information governance including confidentiality and the Caldicott principles; data protection, freedom of information rights, and subject access requests
  • Evaluate your own practice with regards to confidentiality and data protection
  • Describe the principles of good record keeping, keeping records secure and the correct retention and disposal periods
  • Identify and discuss examples where records have not been kept properly and explain the potential consequences of this
  • Briefly describe your organisations’ policies and procedures with regards to the Caldicott principles, The Data Protection Act, The Freedom of Information Act and Subject Access Requests, and identify where you can find local information
  • Describe your responsibilities, in relation to your role, with regards to Freedom of Information and Subject Access Requests

Who is this course for?

All healthcare staff


Each module contains an assessment. If you score 80% or more you will pass and gain a certificate.

Core Skills Framework

This course meets the outcomes for the Framework.


40 minutes.

Click here to find out how to purchase this e-learning course


If you are already using our e-learning and have a technical enquiry please contact the e-learning helpdesk on 0844 770 3770 or e-mail [email protected].