If you continue without changing your settings, we'll assume that you are happy to receive all cookies.

Please click to continue
Read about our cookies

NSA Health Logo Menu icon

Primary care equality, diversity and human rights e-learning course

Delivers an understanding of equality and diversity and helps learners apply that knowledge in the primary care environment.


This course provides the broad based knowledge of equality and diversity needed by all staff working in primary care today.

If learners already have a good understanding of Equality & Diversity they can take the Equality & Diversity Pre-Assessment which is available as a separate course. By scoring more than 70% this suggests they are at a good level. The employee will need to confirm acceptance of the pre-assessment score as evidence of completion. If so, there will be no need for learners to work through the whole course. Learners may however still find it useful to complete the package in order to update their knowledge.

Course content

  • Pre-assessment

General awareness

  • Session 1: General awareness

Promoting Understanding

  • Session 2: Age
  • Session 3: Disability
  • Session 4: Gender and gender reassignment
  • Session 5: Race & ethnicity
  • Session 6: Religion & belief
  • Session 7: Sexual orientation
  • Session 8: Pregnancy and maternity


  • General awareness - 30 minutes approx
  • Promoting Understanding - 2 hours 30 minutes approx

What will learners get out of it?

  • Improved ability to empathise with colleagues and patients from diverse backgrounds
  • Ability to contribute to ensuring that access and services are appropriate to individuals’ needs.

Who is the course for?

All primary care staff.


Each module in General Awareness and Promoting Understanding is followed by an assessment with a pass mark of 80%. Progress can be tracked by managers for internal audits and learners can keep a certificate of completion for CPD.

Accreditations & Endorsements

The course was initially developed by the e-learning development team in Liverpool Community Health Trust, commissioned by NHS North West. The material in the course has since been revised for national use with the support of Skills for Health and E-Learning for Health.

Core Skills Framework

This course meets the outcomes for the framework


Click here to find out how to purchase this e-learning course


If you are already using our e-learning and have a technical enquiry please contact the e-learning helpdesk on 0844 770 3770 or e-mail [email protected].