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Coaching skills to improve patient outcomes

Coaching in the health and care sectors has in recent years become an increasingly popular tool for supporting personal development. It strives to help people overcome their own challenges by developing capability, self-awareness and self-sufficiency.

The main aims of coaching include:

  • Improving performance
  • Preparing and supporting people in leadership roles
  • Supporting individual learning and development

Coaching targets performance and improvement at work and usually focuses on specific goals, including an individual’s personal attributes such as social interaction or confidence.

Coaching is highly effective in a range of situations, including:

  • Helping technical experts develop better interpersonal or managerial skills
  • Developing an individual’s unique potential and providing career support
  • Developing a strategic perspective after a promotion to a more senior role
  • Dealing with conflict situations so that they are resolved effectively

This one-day workshop introduces you to coaching and develops some of the basic skills needed to be a good coach.

Key aims and outcomes

  • Define the role and responsibilities of a coach
  • Explain the nature of an effective coaching relationship
  • Demonstrate the key skills needed to be a good coach
  • Apply a coaching model and a range of coaching tools
  • Utilise a coaching approach to develop an individual’s performance

Who is this workshop for?

Managers and anyone who wants to use coaching as an approach to developing people. Those looking to explore coaching from a more formal perspective may be interested in our Level 5 Certificate in Coaching and Mentoring.


This workshop is available as an in-house training event delivered at your location. For more information, please contact a member of the National Skills Academy for Health Team on 020 7391 7173 or email This email address is being protected from spambots. You need JavaScript enabled to view it..